Privacy Policy
Welcome to Sopraa (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website sopraa.com and purchase our iPhone mobile covers.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you place an order or contact us, we may collect your:
Name
Email address
Phone number
Shipping address
Billing information (processed securely through third-party payment providers)
b. Non-Personal Information
We may also collect:
Browser type, device type, and IP address
Site usage and visit behavior (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Send order confirmations and updates
Provide customer support
Improve our website and shopping experience
Send promotional emails (only if you opt-in)
3. Sharing Your Information
We do not sell, rent, or trade your personal information.
We only share your information with:
Payment processors (like Razorpay/Stripe)
Delivery partners (like Delhivery, Blue Dart, etc.)
Service providers helping us operate our website
These third parties are required to keep your information secure.
4. Cookies and Tracking
We use cookies to enhance your browsing experience, understand site traffic, and remember your preferences. You can disable cookies in your browser settings, though some features may not work properly.
5. Your Rights
You have the right to:
Access your personal information
Update or correct your details
Request deletion of your data
Opt-out of marketing emails at any time
To do any of the above, email us at: hello@sopraa.com
6. Data Security
We take data protection seriously. Our site uses secure protocols (SSL encryption), and we work with trusted platforms to store and process your information.
7. Children’s Privacy
We do not knowingly collect data from individuals under the age of 13. If we become aware of such data, we will delete it immediately.
8. Policy Changes
We may update this policy occasionally. When we do, we’ll post the new version on this page with the updated date. We encourage you to review it regularly.
9. Contact Us
For any questions or concerns about your privacy, please contact:
📧 hello@sopraa.com
📍 RZ 2088/26B, Tughlakabad Extention, New Delhi